This Preliminary Information Form is provided to the Buyer prior to the conclusion of the Distance Sales Agreement, in accordance with Turkish Law No. 6502 on Consumer Protection.
1. Seller Information
- Title: [ŞİRKET ADI / COMPANY NAME]
- Address: [AÇIK ADRES / FULL ADDRESS]
- MERSİS: [MERSİS NO]
- Tax Office / No: [VERGİ DAİRESİ] / [VERGİ NO]
- Email: [email protected]
- Phone: [TELEFON / PHONE]
- Website: https://fixaxis.fit
2. Subject of Contract
Digital subscription to the FixAxis platform, providing access to AI-coached workouts, anatomy overlays, training programs, and AI Coach features.
3. Service Specifications & Price
The exact plan, billing cycle, and price (including all taxes) shall be displayed at checkout. Current pricing: /pricing.
4. Payment & Delivery
- Payment: secure online payment via Stripe.
- Delivery: digital, immediate upon successful payment.
- Delivery cost: none.
5. Right of Withdrawal
The Buyer may withdraw within 14 days without justification by emailing [email protected]. For digital content delivered immediately, the statutory right of withdrawal may be limited under Article 15 of the Distance Contracts Regulation; however, FixAxis voluntarily offers a 14-day money-back guarantee — see Refund Policy.
6. Complaint & Dispute Resolution
The Buyer may file complaints with the consumer arbitration committees (İl/İlçe Tüketici Hakem Heyetleri) or consumer courts under Law No. 6502, subject to the monetary thresholds published annually by the Ministry of Trade.
7. Acknowledgement
By proceeding to checkout, the Buyer confirms receipt and review of this Preliminary Information Form.